CBC is one of Southern California’s leading technology professionals and our support services are renowned as being the most dependable and affordable in the industry. We’ve made it our business to deliver effective, long term protection for your investment, to extend the working life of your AV systems and to save you money.
When problems arise, particularly in business critical environments, you need to know that support is on hand instantly. We offer three levels of support:
Standard
- Tech Phone Support (9 to 5 PST M-F)
- —
- Onsite Service Call
- —
- Warranty Parts Repair & Replacement*
- —
- —
- —
- —
ProActive Care
- Tech Phone Support (9 to 5 PST M-F)
- Advanced Replacement Parts & Equipment*
- Onsite Service Call
- —
- Warranty Parts Repair & Replacement*
- Manufacturer’s Required Maintenance
- Software & Firmware Updates
- Service Level Agreement
- —
Premier Care
- Unlimited Tech Phone Support (24/7)
- Advanced Replacement Parts & Equipment*
- Onsite Service Call
- Priority Help Desk Support
- Warranty Parts Repair & Replacement*
- Manufacturer’s Required Maintenance
- Software & Firmware Updates
- Service Level Agreement
- Annual Technology Report/Consultation
*Subject to manufacturer policies and programs.
Our Premier Care service agreements offer flexible, tailored maintenance and testing support that’s designed to keep your audio visual systems running at peak performance for longer and for less money than you might think.
CBC Technical employs a highly knowledgeable staff in the areas of AVL and IT support. Our staff is comprised of Microsoft, Cisco, Apple, Harman, Bosch, AMX and CTS certified technicians.
We want to be your trusted technology partner. CBC can diagnose, service and maintain your issue correctly. We are a complete service partner. We joke when we say to our clients, “we fix almost every technology in your business except the kitchen sink and break room appliances.” But the joke is not too far from reality when you look below at the list of services we offer.
➢ Audio: Retail and Paging systems, Conference systems & Performance audio systems
➢ Video and Visual Technology: Displays, Screens & Projectors, Digital signage, Security cameras
➢ Lighting: Architectural and Focal lighting, Task lighting, Meeting Room lighting, Stage lighting
➢ Information Technology: PC’s, Macs, Servers, Data & Network appliances
➢ Telecommunication: IP or Analog Phones, Clocks, Audio & Video Conferencing
Contact CBC today to get your free onsite technology evaluation. We can start taking care of your technology so that you can focus on your team and your business.